Privacy Policy
Introduction
Verdant Detail Co. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you book or receive services from us, visit our website, or interact with us online or by phone or text.
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By using our services or providing us with your information, you agree to the practices described in this Privacy Policy.
Information we collect
We collect the following types of information:
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Personal & contact information
Your name, phone number, and email address, collected when you book an appointment or contact us.
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Vehicle information
The make, model, year, and condition of your vehicle, collected to perform and record our services accurately.
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Photographs
Photos and/or video of your vehicle taken before, during, and after service. These are used to document pre-existing conditions, quality assurance, and may be used for portfolio or marketing purposes (see Section 5). We will never include identifying personal information — such as license plates — in any publicly shared images without your consent.
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Payment information
We collect payment information necessary to process transactions. Payment card details are processed through our third-party payment processor and are not stored by Verdant Detail Co. directly.
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Website & analytics data
When you visit our website, we may automatically collect information such as your IP address, browser type, pages visited, and time spent on pages through tools like Google Analytics. This data is aggregated and used to improve our website and understand how visitors interact with it.
How we use your information
We use the information we collect to:
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Schedule, perform, and follow up on detailing services
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Process payments and maintain service records
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Document vehicle condition before and after service
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Send appointment reminders, confirmations, and service-related communications
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Send promotional offers, updates, or marketing messages (you may opt out at any time — see Section 6)
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Improve our services and website experience
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Comply with applicable legal obligations
Third-party services
We use trusted third-party platforms to operate our business. These include:
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Online booking software — Used to schedule and manage appointments. Your name, contact information, and vehicle details may be stored within this platform.
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Payment processor — Used to securely process payments. We do not store your full card details on our own systems.
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Google Analytics — Used to understand website traffic and visitor behavior. Data collected is anonymized and aggregated. You can opt out via Google's opt-out tool.
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Social media platforms — We maintain a presence on platforms such as Instagram and Facebook. If you interact with us on these platforms, their respective privacy policies also apply.
Each of these third parties has their own privacy policy governing how they handle your data. We encourage you to review their policies directly.
Photos & marketing use
We may use before-and-after photographs of vehicles serviced by Verdant Detail Co. for marketing purposes, including on our website, social media accounts, and Google Business profile. We will make reasonable efforts to exclude personally identifiable information such as license plates from any publicly shared images.
If you do not wish for photos of your vehicle to be used for marketing, please notify us before or at the time of service and we will honor your request.
Your choices & opt-out rights
You have the right to:
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Opt out of marketing emails or texts at any time by replying STOP to any text message or contacting us directly
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information, subject to any legal or operational obligations we may have to retain it
To exercise any of these rights, contact us using the information in Section 9.
Data security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with applicable legal obligations. When information is no longer needed, we will delete or anonymize it in a reasonable and secure manner.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Verdant Detail Co.
Texas, United States
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised "last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.